For current RO-ILS users in need of any technical support related to the RO-ILS Portal, please contact Clarity IT at or 773-864-8298. 

Clarity IT can address issues related to:

  • Accessing the RO-ILS Portal; 
  • Logging into the RO-ILS Portal; and  
  • Revising RO-ILS user access and permissions. 

It is important to note that there is not one shared RO-ILS Portal weblink. Each practice has its own unique URL to the RO-ILS Portal for extra security and assurances when anonymously reporting an event within a practice. ASTRO does not have access to any practice’s unique URL. Additionally, ASTRO do not have access to any user’s unique login information. For this reason, please reach out to Clarity IT for support.

For other non-technical issues, contact Clarity PSO at or ASTRO at